Conversation is the most important form of organizational communication. The quality of our conversations has direct impact on us personally and on the effectiveness of our teams/organizations.
People enter almost every conversation with certain expectations and opinions/positions. Those expectations are based on the relationship between the people, their unique life experiences, and the circumstances surrounding the conversation.
The key to grasping the subjective reality of others is empathic curiosity. Empathic curiosity means being curious about the thoughts and feelings of others as well as about the reasons for those thoughts and feelings. This module provides participants with unique tools to help them enhance their effectiveness in this critical domain.
The Neuroscience of Influence is the essence of success and personal effectiveness, providing unique tools for helping you achieve higher levels of personal and professional excellence and self mastery. It is a powerful knowledge base for developing influential communication skills, which means that anyone who learns how to use these tools can enhance their effectiveness in any area of life they choose.